Refund policy

Returns Policy

We hope you love your Eloise Molly pieces. However, we understand that sometimes an item may not be quite right.

Returns are accepted within 30 days of delivery. To be eligible for a return, items must be unworn, unwashed and in their original condition, with all tags attached. Items showing signs of wear, makeup, fake tan, perfume or damage may not be accepted.

Customers are responsible for arranging and paying for return shipping. We recommend using a tracked postal service, as Eloise Molly cannot be responsible for returns that are lost or damaged in transit.

Once your return has been received and inspected, your refund will be issued to the original payment method. Original shipping charges are non-refundable.

To begin a return, please contact info@eloisemolly.com  with your order number and the item you would like to return.

Faulty or Incorrect Items

Please contact us as soon as possible if your item arrives faulty, damaged or incorrect so we can make it right.